Shipping:

We offer FREE FedEx GROUND Shipping and UPS GROUND Shipping to the lower 48 States on this item(1-4 day transit) - WE SHIP PAID ORDERS WITHIN 24 HOURS IF ORDERS ARE RECEIVED ON A MONDAY THROUGH FRIDAY.

Sorry we can not ship to PO boxes or military bases due to restrictions.

We also proudly offer expedited options for your convenience.

Issues:

Only a perfect feedback is acceptable to us. If there are any issues with your order, please contact us and we will attempt to make it right. If shipment is short, please contact us to resolve the matter.

If there are any problems with the carrier (FedEx, UPS, or USPS) please let us know as soon as possible and we will resolve the matter.

Returns:

We offer a 30 day return policy. Return shipping is at the buyers expense and a 15% restocking fee will be assessed. Returns must be in original sellable condition and will be inspected.

If incorrect item is shipped to the buyer, we will exchange for the correct item at our expense.

Please contact us if you have any questions. We like communicating with our customers:-)

Feedback:

Please never leave negative feedback. We value every feedback and a negative feedback is unacceptable to us. Please contact us if there is ever a problem with your shipment. We value your feedback and want you as a happy repeat customer. We will make it right.

Liability:

By purchasing this item, you are attesting to, under penalty of perjury, the prior consultation of a physician who has explained, planned, and authorized you to be on a OPTIFAST diet. Thus releasing Your Partner in Health, its affiliates, or any of its operators from any and all liability.